Services

We know our core strengths and that is why we keep our forces concentrated to continuously sharpen our skills.

 Most importantly, we stay focused.

IT Governance, Risk & Compliance

New user demands, industry-specific regulations and risk scenarios emerge every day together with business evolution and new technological trends (e.g. Cloud Computing, IoT, Big Data, etc.). We use best practices such as COBIT 5 to help our customers to transform their IT organizations, improving their services performance, creating value for the business, reducing risks, ensuring regulatory compliance and aligning IT with the business strategy.

Enterprise Architecture

EA provides four major benefits to the IT organizations, from the most tactical to the most strategic: Cost reduction, technology standardization, process improvement and strategic differentiation. AdQuam uses best practices such as TOGAF to help customers to implement their EA approach.

IT Spending Analysis

Today companies are more dependent from their IT departments and simultaneously their IT budgets are suffering significant constrains. AdQuam uses the Val IT and ITIL frameworks to help customers optimize their discretionary IT spending, looking for areas to reduce OPEX and align CAPEX with the business strategy.

Service Management Design

AdQuam uses the ITIL, COBIT or CMMI frameworks to help customers define their IT Service Management approach. Also, we have been very successful applying these best practices to create Shared Service Centers that allow our customers to reduce costs and increase the quality of their services.

Solutions Implementation & Integrations

The success of the best practices implementation depends on the use of the right software tools, also. AdQuam provides a team of experts, with strong knowledge of partner’s solutions implementation, in order to ensure the success of these projects and the return of investments to customers.

Solutions Enablement

It doesn’t matter how good a solution can be if our people don’t know how to use it. So, for AdQuam is very important to transfer the right knowledge to the customer’s teams. AdQuam provides a set of courses aligned with our partners training offers.

Solutions M&S

We believe that excellent solutions should have an excellent support. AdQuam offers a premium 1st and 2nd support lines and uses the local knowledge about the customer’s environment to provide a personalized service. We help our customers to keep our partner’s solutions up-to-date and benefit from the continuous improvements and innovations provided by these vendors.

Managed Services

Our customers can benefit from our Managed Services to transform fixed cost into variable costs and increase their IT Services capacity to answer to their business demands. We provide a set of managed services related to our consulting and technological practices, such as: PMO-as-a-Service or Security Operations Center (SOC).

IT Outsourcing

Our customers can benefit from our IT Outsourcing services to transform fixed cost into variable costs. We can provide the right IT competencies to increase our customers’ capacity to deliver projects or execute the IT services operations and answer to their business demands.

Solutions

We implement a set of leading solutions aiming to offer relevant completive advantages to our customers.

Portfolio & Project Management

Our solutions help companies with a fundamental problem – making smarter strategic decisions about how to best use their resources, no matter what type of work they’re associated with. Through our partnership with Planview, Inc, AdQuam implements a set of PPM solutions based on Planview Enterprise PPM, Innotas and ProjectPlace. For the fifth consecutive year, Planview has achieved a leader position in the Gartner’s Magic Quadrant.

Enterprise Architecture Solutions

Through our partnership with Planview, Inc, AdQuam offers Troux, which is a capability and technology management solution. It enables business model transformations and business outcomes by maximizing the impact of technology investments, while effectively managing risk and costs.

Enterprise Service Management

AdQuam offers the complete set of Axios Systems solutions for ESM (assyst ITSM). assyst has a proven track record of delivering measurable results to over 2.000 customers worldwide and is supported by over 25 years of research in the ITSM industry. No.1 Service Catalog for Gartner. Pink Elephant recognized assyst as the first Service Management tool set to be verified in all 16 of 16 ITIL Process.

IT Asset Management

As an integrated ITAM/ITSM solution, assyst ITAM helps ensure our customer derive/obtain optimized business value from IT assets. AdQuam has been partnering with Axios Systems with a proven track record of successful delivered assyst ITAM projects. Our solution covers all aspects required from an IT asset management processes, such as Discovery, Inventory, Automation, path management, monitoring and compliance.

Information Security

Our securtity solutions are based on LogRhythm, a security intelligence and analytics platform that enables organizations to detect, prioritize and neutralize cyber threats that penetrate the perimeter or originate from within. LogRhythm is positioned in the Leaders Magic Quadrant for the 5th consecutive year.

Automated Documents Assembly

HotDocs allows our customers to transform frequently used documents and forms into intelligent templates that enable superfast production of custom documentation, with three major benefits: Risk Reduction, Enhanced Compliance and Operational Efficiency.